55+ Surprising ChatGPT Statistics You Need to Know (2024)

Mor Mester 24 May 2024

There are tons of ChatGPT statistics available online and with good reason. It’s one of the most popular apps in recent years.

In this post, we cut through the noise share the latest statistics about this AI tool. We’ll finally get answers to questions such as how many ChatGPT users are there, what it takes to run ChatGPT, and how marketers use ChatGPT and AI.

ChatGPT User and Usage Statistics

1. ChatGPT reached 1 million users on December 2, 2022. It was able to reach this milestone only 5 days after ChatGPT launched. It was the fastest online service to reach the 1 million user mark. This was until Threads reached 1 million in one hour.

2. ChatGPT’s reached 180 million users in 2023. Up from 100 million users in January 2023.

3. 32% of American travellers will likely use ChatGPT to plan their upcoming trips.

ChatGPT Usage Statistics in Marketing, Ecommerce, and Healthcare

1. 45.15% of marketers use AI tools like ChatGPT in their marketing processes, and 25.61% don’t.

2. The top 3 ways marketers use AI are data analysis (60%), generating written text and images (51%), and personalization (42%). AI writing tools are getting better at writing text but you should always proofread, fact-check,  and edit the generated content.

3. Based on users, ChatGPT is the most popular AI tool with 71% of marketers using it, followed by Grammarly (34%) and Google Gemini (33%).

4. Over 10% of healthcare professionals use AI technologies, including ChatGPT, and approximately half intend to use them for work in the future. The top 3 uses for ChatGPT in medical practice are data entry (52%), appointment scheduling (42%), and medical research (38%).

5. 83% of ecommerce marketers say their productivity at work increased because of AI. 84% report a performance increase, too. Some ecommerce platforms already have AI for content generation, product recommendations, and chatbots.

6. Ecommerce marketers wish they could use AI for performing marketing analytics (49%), analyzing their company’s performance compared to similar organizations (49%), and predicting customer behavior and attributes (47%).

7. 84% of ecommerce marketers say that AI does the heavy lifting for them so they have more time to focus on more valuable work.

8. 41% of ecommerce marketers find improved quality and accuracy a top benefit of AI. Increased ideation gathering (36%) and improved decision-making and planning (36%) round out the top 3 benefits.

9. The top 3 AI types used by ecommerce marketers are generative (56%), predictive (53%), and conversational (53%). 

Find more sales and marketing stats in our collection of marketing automation statistics, email marketing stats, and CRM statistics.

ChatGPT App Stats

1. The ChatGPT on iOS launched in May 2023 and got 500,000 downloads within 6 days after being launched on the Apple Store. The ChatGPT user growth is considered one of the best new app releases.

2. The ChatGPT iOS app is second in the Apple Store’s Productivity category and has a 4.9/5.0-star rating out of 803.7k ratings.

3. The app is free to download, but ChatGPT Plus costs $19.99 monthly.

4. ChatGPT was also released on Android in July 2023 in the US, India, Bangladesh, and Brazil. 

5. The Android version of the app was downloaded over 50 million times and has a 4.6/5.0-star rating from more than 573,000 reviews so far.

6. There are 110 million ChatGPT downloads for iOS and Android and is the top generative AI app in December 2023. 

7. ChatGPT’s mobile apps alone generated approximately $28.6 million in revenue. 

8. Despite its impressive revenue, ChatGPT is second to Ask AI in revenue generated from its mobile apps. This is due to the app being available before ChatGPT and various more affordable premium features.

9. OpenAI, the artificial intelligence company that owns ChatGPT, is estimated to be worth $80 – $90 billion. It joins ByteDance (owner of TikTok) and SpaceX as one of the highest-valued startups in history.

10. Microsoft owns 49% of OpenAI, although it doesn’t influence its board of directors.

11. OpenAI spends $694,444 daily ($0.36 per query) to run and operate ChatGPT.

12. OpenAI launched ChatGPT Enterprise, which offers enhanced performance, capable of operating twice as fast and handling inputs or files four times the length with its 32k context feature. It also provides unrestricted access to powerful data analysis tools, aiding various professionals, from financial analysts to data scientists. 

ChatGPT Traffic and Monthly Visitor Statistics

1. ChatGPT had 1.7 billion visitors in February 2024. That’s 1.97% more than the previous month.

2. The ChatGPT website has a 33.68% bounce rate.

3. A ChatGPT visitor views an average of 3.95 pages every time they go to the website.

4. A ChatGPT visitor spends an average of 5 minutes 17 seconds before leaving.

5. Most ChatGPT users are between 25 and 34 years of age at 33.16%. The second and third highest age brackets are 18-24 (28.18%) and 35-44 (18.37%).

6. Most of ChatGPT’s traffic is direct. 84.54% of people type the website URL in their browsers to reach the website. The second best traffic source is organic search (14.25%).

7. ChatGPT’s social media traffic is mostly generated by YouTube (57.4%). It’s followed by Twitter (13.72%) and Facebook (7.55%).

8. There are 171,000 keywords people use to access ChatGPT from organic search. The top 3 keywords responsible for ChatGPT’s traffic are “chatgpt” (50 million), “chat gpt” (34.3 million), and “gpt” (2.7 million).

Country Statistics

1. The United States is the top country sending traffic to ChatGPT on desktops at 16.58%. It’s followed by India (7.38%), the Philippines (3.55%), Columbia (3.45%), and Canada (3.1%).

2. There are five countries where ChatGPT is banned or unavailable: China, Iran, Cuba, North Korea, and Syria.

Awareness Stats

1. 32% of 1,000 US adult citizens have never used AI tools, and 29% said they don’t use them often. 54% have not heard of ChatGPT, and 34% have heard a little about it. 40% of respondents have never used or seen anyone use ChatGPT, and 38% have seen people use it but haven’t tried it themselves.

2. 97% of business owners believe ChatGPT will impact their operations well. The top 3 ways they plan on using ChatGPT are to generate responses to customers (74%), summarize information (53%), and improve decision-making (50%).

3. The top 3 positive impacts business owners think ChatGPT will have on their business are generating content quickly (70%), creating a personalized experience for customers (58%), and increasing web traffic (57%). There are specialized AI email writers that generate much better email copy than ChatGPT.

4. Almost a third of consumers feel the increase in workplace productivity thanks to AI systems. 67% of the Indian market shares this sentiment, followed by Indonesia (65%), UAE (62%), Hong Kong (54%), and Singapore (53%). Only 17% of the US market thinks that AI systems improve productivity in the workplace.

5. 66% of medical professional respondents know that AI technologies are used in healthcare.

6. The top 3 reasons why people would visit a healthcare provider that uses AI technology are faster medical care (52%), reduced risk of human error in medical decision-making (47%), and remote access to healthcare (telemedicine) (42%).

7. The top 3 reasons why people wouldn’t visit a healthcare provider that uses AI technology are the belief that AI technology cannot fully replace the expertise and experience of human healthcare providers (53%), concerns about the reliability of AI diagnoses and treatments (47%), and preference for human interactions and personal touch (43%).

8. A survey of 1,200 full-time US professionals found that 56% use AI. Of these, 41% are women, compared to 47% of men.

9. Out of the 72% who believe AI offers value to their work if used appropriately, 76% were men compared to 68% of women.

10. 51% of professionals say their employers didn’t provide resources about AI and how to use it for work. 39% received resources regarding AI use for work but failed to take advantage of them. 

11. 51% of professionals believe that their organization will fall behind its competitors if they refuse to accept AI. A possible reason for their reluctance to embrace AI is that 52% feel strongly about its likelihood of posing dangers that negatively impact their organization’s safety.

12. Senior professionals in upper management and top leadership positions are likelier than junior-level individuals to report being provided with AI by their employers (68 vs. 36%), using resources provided by employers and mentors (48% vs. 25%), being able to confidently explain how they use AI for work (81% vs. 48%), and believing that AI has positive, long-lasting effects on their industry (39% vs. 20%).

Education and Exam Statistics

1. Among teens aged 13-17, 67% are familiar with ChatGPT. When broken down into racial groups, white people are the most familiar at 72%, followed by the Hispanic group with 63%, then the black community with 56%. The household income also plays a role in the teen’s familiarity with ChatGPT. 

2. 19% of teens have used ChatGPT for homework. The use of ChatGPT grows as grade level increases–12% of users are in grades 7 and 8, 17% are in grades 9 and 10, and 24% are in grades 11 and 12.

3. 69% of teens agree that researching new topics using ChatGPT is acceptable. 39% believe using it for solving math problems is allowed, and 20% are okay with using ChatGPT for writing essays.

4. 43% of undergraduates have experience using ChatGPT and similar AI applications. 39% of these students use ChatGPT for their personal projects, and 22% of them use it to complete assignments, as opposed to 57% who don’t use it for this purpose.

5. 51% agree that using AI tools like the ChatGPT app to complete assignments is a form of cheating, and 20% disagree. 

6. As of February 1, 2023, 8 schools and districts have banned ChatGPT, with New York City Public Schools being the first in January 2023.

7. 67% of teachers believe that ChatGPT must not banned in schools. 57% think ChatGPT make their jobs much easier. However, 72% of teachers have not received any faculty guidance on how to use ChatGPT as part of the classroom.

8. Of the college students who used ChatGPT to complete assignments, 36.27% use it 25% of the time, 34.92% use it 50% of the time, and 20.34% use it 75% of the time.

9. 83% believe that college graduates nowadays must be prepared to use AI in their work. 74% believe that students already have experience using AI before entering the workforce. 

10. 88% say colleges and universities must offer educational opportunities to help students learn AI and its basic uses. If US educational institutions fail to provide the above, 65% believe the US will lose its competitive edge over other countries.

If you’re looking for more stats, check out our collection of online learning statistics.

FAQs about ChatGPT Statistics

With all the key ChatGPT statistics covered, let’s cover some of the most frequently asked questions about this software.